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If you would like further information on any of the services available from ERIC, please contact us by telephone, email or letter at the addresses below, or use this contact form.
ERIC's Websites
For all children, parents and health professionals online, you can also contact us via the ERIC websites below.
www.trusteric.org is the teens' section of our main site and is dedicated to supporting young people. It contains answers to frequently asked questions on bedwetting, daytime wetting, constipation and soiling, a message board, access to our Helpline workers and lots of other useful information.
www.ericshop.org.uk ERIC’s own webshop with approved products. Please click onto the appropriate menu buttons to purchase literature, bedding protection,enuresis alarms, pads, pants and other resources.
www.wateriscoolinschool.org.uk ERIC’s Campaign to improve access to and provision of drinking water for pupils.
www.bog-standard.org ERIC’s Campaign to improve access to and provision of
pupils’ toilets.
Registered office
ERIC (Education and Resources for Improving Childhood Continence)
36 Old School House, Britannia Road
Kingswood, Bristol BS15 8DB
United Kingdom
ERIC is a Registered Charity (no. 1002424) and a Company Limited by Guarantee (no. 2580579) registered in England and Wales. VAT no: 567 7948 68.
Directions to ERIC
Click here for a map and directions to ERIC’s offices.
Telephone
| Helpline and Information |
0845 370 8008 (10am-4pm, Weekdays*) |
| Main Switchboard |
0117 960 3060 |
| Customer Service |
0117 301 2101 |
| Training |
0117 301 2102 |
| Media and PR |
0117 301 2102 |
| Fundraising |
0117 301 2107 |
*ERIC has access to Language Line for callers who do not have English as a first language.
*The Helpline number is only available within the UK.
Fax Lines
| General |
0117 960 0401 |
| Customer Service |
0117 301 2106 |
If you are calling from outside the UK, please add +44 and remove the first 0.
Email
Click on the links below to email us:
You can email most members of ERIC’s staff team by using: firstname@eric.org.uk
SMS (text)
Text ERIC's Helpline on 447 624 811 636
Please check with your service provider for the charges of calls from landlines and mobiles to 0845 numbers as providers charges vary. There may also be a call set-up fee applied by your service provider. |