We regret we are unable to respond to Helpline queries through this contact form. If you need support from a continence advisor, please call our freephone number 0808 801 0343.

Freephone 0808 801 0343 Helpline is open Mon to Thurs 10am - 2pm. Get more information about contacting our trained advisors including the support that we offer and what to do if the line is busy or closed.

Sales & Customer Service
For online shop product enquiries and after sales support, please call our sales co-ordinator on 0333 220 8927. Open Mon, Tues, Weds and Thurs 8am to 5.00pm (voicemails checked regularly).

General enquiries and information
Telephone: 0333 220 8927

Fundraising & Corporate sponsorship
Please email [email protected]

Training & events

Telephone: 0333 220 8928

Media & PR
For any press enquiries please email [email protected]

Website feedback
To give us your comments on the ERIC website, please use the form on this page.

Find us on...

Making a complaint
Guidance on how to get in touch with us if you are unhappy about the way we have delivered any of our services.

Our location
ERIC's Registered office: 36 Old School House, Britannia Road, Kingswood, Bristol BS15 8DB (UK)

Contact us