We regret we are unable to respond to Helpline queries through this contact form. If you need support from a continence advisor, please call our freephone number 0808 801 0343.
Helpline
Freephone 0808 801 0343 Helpline is open Mon to Thurs 10am - 2pm. Get more information about contacting our trained advisors including the support that we offer and what to do if the line is busy or closed.
Sales & Customer Service
For online shop product enquiries and after sales support, please call our sales co-ordinator on 0333 220 8927. Open Mon, Weds and Thurs 8am to 5.00pm (voicemails checked regularly).
General enquiries and information
Telephone: 0117 301 2101
Fundraising & Corporate sponsorship
please email [email protected] or ring 0117 301 2104
Training & events
Telephone: 0333 220 8928
Media & PR
For any press enquiries please call 0333 220 8929 or email [email protected]
Website feedback
To give us your comments on the ERIC website, please use the form on this page.
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Making a complaint
Guidance on how to get in touch with us if you are unhappy about the way we have delivered any of our services.
Our location
ERIC's Registered office: 36 Old School House, Britannia Road, Kingswood, Bristol BS15 8DB (UK)