Our Helpline will close from Friday 22nd December until Tuesday 2nd January.

We regret we are unable to respond to Helpline queries through this contact form. If you need support from a continence advisor, please call our freephone number 0808 801 0343.

Freephone 0808 801 0343 Helpline is open Mon to Thurs 10am - 2pm. Get more information about contacting our trained advisors including the support that we offer and what to do if the line is busy or closed.

Sales & Customer Service
For online shop product enquiries and after sales support, please call our sales co-ordinator on 0333 220 8927. Open Mon, Weds and Thurs 8am to 5.00pm (voicemails checked regularly).

General enquiries and information
Telephone: 0117 301 2101

Fundraising & Corporate sponsorship
please email [email protected] or ring 0117 301 2104

Training & events

Telephone: 0333 220 8928

Media & PR
For any press enquiries please call 0333 220 8929 or email [email protected]

Website feedback
To give us your comments on the ERIC website, please use the form on this page.

Find us on...

Making a complaint
Guidance on how to get in touch with us if you are unhappy about the way we have delivered any of our services.

Our location
ERIC's Registered office: 36 Old School House, Britannia Road, Kingswood, Bristol BS15 8DB (UK)

Contact us