Our highly trained advisors can provide specialist information and advice on any childhood continence issue. Call us for answers, support or just to talk to someone who knows about wee and poo problems.
All the information our team provides is based on guidelines produced by NICE – the National Institute for Health and Care Excellence.
Our advisors cannot diagnose or give medical advice. Seek advice from your GP or other healthcare provider as needed. You can also call NHS Direct on 111 (for England and Scotland), or 0845 46 47 (in Wales).
All Helpline calls are recorded for training and monitoring purposes.
Contacting the Helpline
To speak to an advisor please call FREEPHONE 0808 801 0343. The Helpline is open Monday - Thursday, 10am to 2pm and is free to call from landline and mobile numbers.
We are a small team and experience extremely high levels of demand on the telephone service.
If you are unable to be connected to an advisor or if you would like to recieve support by email, please complete a webform by clicking on the red button below.
We aim to be able to respond to email enquiries within 7 working days.
Please use this webform to request support from an advisor trained in British Sign Language or to receive support in a language other than English.