Why volunteer at ERIC?

Volunteers are vital to ERIC - we couldn’t do what we do without you.

Our volunteers come from all walks of life and some have personal experience of the issues we are trying to address. You can bring a wealth of expertise and experience to our charity and, most important of all, your enthusiasm and motivation to help families affected by childhood bowel and bladder conditions.

How can I get involved?

To become a volunteer at ERIC, all you need is enthusiasm and a desire to help. You can choose how much time you give and we'll give you the training and support you need to join our team.

You could help by:

  • supporting our Helpline team, signposting our resources to families, taking calls or offering support by email
  • undertaking administrative support and tasks for project teams
  • helping our shop staff with preparing and posting orders
  • supporting our professional trainers at online and in-person events
  • becoming a Trustee

Why volunteer?

As a volunteer for ERIC, you will be part of a well-respected national charity and will be included as part of our team, giving you the opportunity to influence how we work and to make a difference:.

When you volunteer at ERIC you will be able to:

  • Learn new skills
  • Meet new people
  • Share your skills and knowledge with others
  • Work as part of at team
  • Be part of improving the lives of the families that come to us for help

We are developing our volunteer programme and the roles available so we can help more children, young people and their families, so it’s a really exciting time to join us a volunteer!

You will be working with a great team of dedicated and friendly people and will have the opportunity to develop your own skills and learn new ones.

Several of our volunteers have used the work skills they acquired at ERIC to find their first permanent job, while others in semi-retirement have enjoyed sharing their expertise gained during their careers.

Get in touch about volunteering

A contact form to get in touch about volunteering at ERIC

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We can support you to volunteer from your home, in your local community across the UK or in our office in Kingswood, Bristol
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What our volunteers say

“I joined ERIC as a volunteer just after retiring. ERIC's work is a cause close to my heart as my grandson suffered with bowel issues as a baby. I felt I wasn’t ready to slide into a comfy retirement and wanted to continue using my skills and experience and even to learn new skills.

Since joining ERIC I have been involved in several interesting projects such as talking to people using our services about their experiences and helping to gain accreditation from Helplines Partnership. It’s been great to acquire new IT and web skills too.

I love the friendly and welcoming atmosphere at ERIC whether working in the office or online. Everyone is very supportive and it’s a pleasure to witness the valuable help given to families and practitioners when dealing with often distressing and misunderstood situations. I am very proud to play my small part in this.

Jenny, volunteer

I first contacted ERIC in 2016 ringing the helpline to get advice about my daughter who had chronic constipation. The support we received as a family was a lifeline, someone there to listen and advise with step-by-step instructions to get us through this period and to get our daughter well again.

My volunteer journey began a few months after my first helpline call. I lived locally to the office, so the helpline advisor who had supported me encouraged me to volunteer once a week. Initially I sent out leaflets to NHS trusts and supported the office admin.

I gained a great deal of knowledge and satisfaction by volunteering, it was good to give some support back to the charity which had supported us so well.

Fast forward to 2022 and I have now been employed part time by ERIC for five years and have loved every minute, working in both the training and finance departments. It’s so fulfilling volunteering for a small charity as you can see the difference that the charity makes to the families it supports.

Claire, volunteer, finance and training officer

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